Privacy Policy — Oliwka Software

Oliwka Software (“Oliwka Software”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. This Policy applies to the website at oliwkasoftware.com (the “Site”) and to the applications, products, and services we make available that link to or reference this Policy (collectively, the “Services”).

By using the Site or the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or the Services.

1. Information we collect

We collect information in the following ways:

a. Information you provide to us

Account information — if a Service requires an account, we may collect your name, email address, password (stored in hashed form), and similar identifiers.
Payment information — if you purchase a paid Service, payment is processed by our third-party payment processor. We receive limited transaction details (for example, the last four digits of your card, billing country, and a transaction identifier). We do not store full payment card numbers.
Communications — when you email us or contact support, we receive the contents of your message, your email address, and any attachments you send.
User content — if a Service allows you to create, upload, or store content, we process that content as needed to provide the Service.

b. Information collected automatically

Device and log data — IP address, device type, operating system, application version, language settings, and timestamps of requests.
Usage data — features accessed, actions taken, and diagnostic information such as crash reports and performance metrics.
Cookies and similar technologies — where a Service uses them, cookies, local storage, and similar technologies may be used to keep you signed in, remember preferences, and measure aggregate usage. The Site itself does not set advertising or cross-site tracking cookies.

c. Information from third parties

If you sign in using a third-party identity provider (for example, “Sign in with Apple”), we receive the limited profile information you authorize that provider to share with us.

2. How we use information

We use the information we collect to:

Provide, operate, maintain, and improve the Services;
Create and manage accounts, authenticate users, and provide customer support;
Process transactions and send related receipts and administrative messages;
Detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity;
Diagnose technical problems and analyze aggregate usage to improve performance and reliability;
Send you service-related communications and, where permitted by law, occasional product updates (you may opt out at any time);
Comply with legal obligations and enforce our agreements.

3. How we share information

We do not sell your personal information. We share information only as described below:

Service providers. We share information with vendors that perform services on our behalf, such as hosting, payment processing, error monitoring, and email delivery. These providers are contractually limited to using the information only to perform those services.
Legal compliance and protection. We may disclose information if we believe in good faith that disclosure is required by law, legal process, or governmental request, or to protect the rights, property, or safety of Oliwka Software, our users, or others.
Business transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to commercially reasonable steps to preserve confidentiality.
With your consent. We may share information for purposes you specifically authorize.

4. Data retention

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it using commercially reasonable measures.

5. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, and disclosure. No method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your choices

Account information. You may access and update certain information through your account settings, or by contacting us.
Email communications. You may opt out of non-essential email communications using the unsubscribe link in those messages. We may still send you service-related messages necessary to operate your account.
Cookies. Most browsers let you refuse or delete cookies. Some Services may not function properly without certain cookies.

7. New Jersey residents

Under the New Jersey Data Privacy Act, if you are a New Jersey resident, you have the right to:

Confirm whether we are processing your personal data;
Access the personal data we have about you;
Correct inaccuracies in your personal data;
Request deletion of personal data we have collected about you;
Obtain a portable copy of your personal data in a usable format; and
Opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or certain profiling decisions.

To exercise these rights, contact us at developer@oliwkasoftware.com. We will respond within the timeframes required by applicable law. You may also appeal a decision we make about your request by replying to our response. We do not knowingly engage in targeted advertising, the sale of personal data, or automated decision-making that produces legal or similarly significant effects.

8. Other U.S. state privacy rights

Depending on where you live, you may have rights similar to those described above under laws including the California Consumer Privacy Act (CCPA/CPRA), the Colorado Privacy Act, the Connecticut Data Privacy Act, the Virginia Consumer Data Protection Act, the Utah Consumer Privacy Act, and other comparable U.S. state laws. To exercise applicable rights, contact us using the details below.

9. Children’s privacy

The Site and the Services are not directed to children under 13 (or under 16 where applicable law sets a higher threshold), and we do not knowingly collect personal information from them. If we learn that we have collected personal information from a child without verifiable parental consent, we will delete that information.

10. International users

Oliwka Software is based in the United States. If you access the Site or the Services from outside the United States, you understand that your information will be processed in the United States, which may have different data-protection rules than your jurisdiction.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent change. If we make material changes, we will provide additional notice (for example, by posting a notice on the Site or contacting you by email where appropriate).

12. Contact us

Questions about this Policy or our privacy practices? Contact us at developer@oliwkasoftware.com.